GENERAL INFORMATION

At Onomi Limited, and for the services that we provide as Vimba, we value your privacy and we are committed to safeguarding and preserving the privacy of our visitors.

This Privacy Policy explains what information we collect, how we use that information, and other policies regarding your information and privacy. We have tried to make it as simple as possible, but if you do not understand something, please contact us.

We update this Privacy Policy from time to time, so please review it regularly. Your continued use of our sites and services will be subject to the terms of the then-current Privacy Policy.

WHAT IS THE INFORMATION THAT WE COLLECT FROM YOU?

We collect the Personal Information that you provide directly to us when you open a Vimba Account. This may include:

  1. Contact information, such as name, home address, and email address.
  2. Account information, such as username, password and date of birth.
  3. Financial information, such as bank account numbers, trading information, and cryptocurrency wallet addresses.

The decision to provide Personal Information is voluntary and you may withdraw your consent at any time by contacting us at support@vimba.co. However, if you do not provide the Personal Information requested, or if you wish to withdraw your information, you may not be able to proceed with the activity for which the Personal Information is being requested. Additionally, after you register to our site, we will be able to backtrack your activity on our site even before you registered (information that if you did not register will remain anonymous to us).

WHAT DO WE DO WITH YOUR INFORMATION

Your Personal Information will not be sold, exchanged, transferred or given to any company outside Onomi Limited or our trusted third party service providers for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested, and as otherwise explicitly set forth herein.

We may send periodic informational or promotional content. However, you can always unsubscribe or choose not to receive promotional information from us by following the support@vimba.co. It may take some time to process your request, no longer than 10 business days for email promotions. This will not apply to the receipt of mandatory service communications that are considered part of certain Vimba’s services, which you may receive periodically unless you cancel the service.

We may use your information to perform research, technical diagnostics and analytics with regard to the website.

We strive to keep your Personal Information accurate. We will provide you with access to your information when reasonable, or in accordance with relevant laws, including making efforts to provide you with online access and the opportunity to change your information.

To protect your privacy and security, we will take steps to verify your identity before granting access or making changes to your data. Requests to delete Personal Information are subject to any applicable legal and ethical reporting or document retention obligations. To access and/or correct information, you can do so online or notify us via support@vimba.co

WITH WHOM WE SHARE THE INFORMATION WE COLLECT

Since we operate globally, it may be necessary to transfer, store and process Personal Information in the United States or any other country in which we or our affiliates, subsidiaries or service providers maintain facilities. The data protection and other laws of these countries may not be as comprehensive as those in the European Union − in these instances we will take steps to ensure that a similar level of protection is given to Personal Information. You hereby consent to the transfer of your Personal Information to countries outside the European Union.

We do not sell, trade or otherwise transfer Personal Information to outside parties (except to the third parties with whom we have contracted to provide services to us, as detailed in the section below).

HOW DO WE COLLECT YOUR INFORMATION?

We use third parties, such as cookies and trackers, to compile aggregate data about site traffic and site interaction for marketing and targeting purposes, to assist us in better understanding our site visitors and so that we can offer better site experiences and tools in the future. These service providers are not permitted to use the information collected on our behalf except for the purpose of providing the services to us. Some of the servers of these third parties may be located outside of the European Union.

We also use the greenID and Onfido services to process information for the purposes of verification. This is stored securely and encrypted on their servers. This may include:

  1. Identity verification information, such as images of your government issued ID, passport, national ID card, or driving license.
  2. Residence verification information, such as utility bill details or similar information. If you wish to “opt-out” of having your personal information used for certain purposes, please contact us.

In most cases, we will not receive the information these third parties collect but only receive the analysis or results that we requested, and the sole holders of the collected information are the third parties. Below you can find the links to the privacy policies of the third parties we currently use on our site. This list is reviewed and updated periodically.

https://www.google.com/intl/en/policies/privacy/

https://www.facebook.com/about/privacy/

https://www.hotjar.com/privacy

https://onfido.com/privacy/

https://www.vixverify.com/news-resources-2/privacy_policy/

https://sendgrid.com/policies/privacy/

Also, we may release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

HOW DO WE STORE YOUR PERSONAL DATA AND INFORMATION?

We take all reasonable measures to protect your personal data and information, and to protect our sites from unauthorized access to or unauthorized alteration, disclosure or destruction of information we maintain.

We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Although we take steps to safeguard such information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access. If a password is used to help protect your accounts and Personal Information, it is your responsibility to keep your password confidential.

USE OF COOKIES

We may use cookies to gather information about your general internet use. When used, cookies are downloaded and stored on your device. Such information, on its own, will not identify you personally. It is statistical data.

Generally you can turn off the cookie function on your device, but that may prevent you from using our sites and services. Some third party services that we use, such as Google Analytics, may also place cookies on your device.

HOW DO WE USE YOUR INFORMATION?

We may use your personal information to:

  1. Verify your identity in accordance with the Money Laundering Regulations and the Vimba AML Policy, as well as address other law enforcement needs
  2. Personalise your Vimba experience.
  3. Analyse Vimba website usage, and improve our website and website offerings.
  4. Help us respond to your customer service requests and support needs.
  5. Contact you about Vimba Services. The email address you provide may be used to communicate information and updates related to your use of the Vimba Services. We may also occasionally communicate company news, updates, promotions, and related information relating to similar products and services provided by Vimba.
  6. Administer a contest, promotion, survey or other site features as will be more explained on the website.

CAN YOU ACCESS AND UPDATE YOUR PERSONAL INFORMATION

You may have access to your personal information that we hold, and correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to your privacy, or where the rights of persons other than you would be violated.

HOW LONG DO WE MAINTAIN THE INFORMATION WE COLLECT?

At any time, you may request to view, change and update your Personal Information by emailing us at support@vimba.co. You can also request that we will cease processing, correct errors or that we will erase Personal Information by emailing us at support@vimba.co.

Due to the possibility of long user interaction cycles, having the background and history of the contracting party will assist Vimba in providing a better service. Therefore, please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide our services and to comply with our legal obligations, resolve disputes and enforce our agreements.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

WHAT ARE YOUR RIGHTS?

You may contact us at support@vimba.co any time and request:

  • To access, delete, change or update any personal data relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected);
  • That we will cease any further use of your Personal Information (for example, you may ask that we stop using or sharing your Personal Information with third parties), including to stop direct marketing.
  • If you wish to raise a complaint on how we have handled your Personal Information, you can contact us as at support@vimba.co

MINORS

Our site, products and services are all directed to people who are above the age of 18. In the event that we become aware that a user under the age of 18 has shared any Personal Information, we will discard such information. If you have any reason to believe that a minor has shared any Personal Information with us, please contact us at support@vimba.co.

CONTACTING US

If you have any questions or concerns regarding this Privacy Policy, please contact us. The following options are available for correcting personal information or removing information from our database in order to discontinue future communications from Vimba.com. Click on the “Unsubscribe” link on any Vimba.com email or send a request to support@vimba.co